Quotes by Thomas J. Peters

Thomas J. Peters

American Management Consultant, Author, Trainer

Alive from: 1942-

Quotes 1 till 15 of 15.

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    The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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    All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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    Celebrate what you want to see more of.
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    Excellent firms don't believe in excellence - only in constant improvement and constant change.
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    Give a lot, expect a lot, and if you don't get it, prune.
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    Good managers have a bias for action.
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    If a window of opportunity appears, don't pull down the shade.
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    If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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    Management is about arranging and telling. Leadership is about nurturing and enhancing.
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    The best leaders... almost without exception and at every level, are master users of stories and symbols.
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    The simple act of playing positive attention to people has a great deal to do with productivity.
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    Train everyone lavishly, you can't overspend on training.
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    We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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    Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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    Communication is everyone's panacea for everything.
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